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AI Calling Agent – ElevenLabs Voice AI
An AI-powered voice calling agent built using ElevenLabs to automate human-like phone conversations at scale.


The AI Calling Agent is an advanced voice-based conversational system developed using ElevenLabs’ cutting-edge speech synthesis and conversational AI capabilities. The solution enables businesses to automate outbound and inbound calls with natural, human-like conversations for use cases such as lead qualification, appointment scheduling, customer support, and follow-ups.
The agent is designed to understand user intent, respond contextually, and maintain fluid conversations, significantly reducing manual calling effort while improving response rates and customer experience.
Project highlights
Challenge
Solution
Hidden Mind Solutions developed an AI Calling Agent powered by ElevenLabs Voice AI to enable real-time, natural, and context-aware phone conversations. The agent intelligently understands user intent, responds with human-like speech, and adapts dynamically during calls. The system supports automated call flows for lead qualification, appointment scheduling, follow-ups, and customer support, while remaining scalable and reliable.
OutComes
The AI Calling Agent achieved over 86% call intent classification accuracy, enabling reliable automation of customer conversations. Businesses experienced faster response times, reduced manual calling effort, and improved engagement rates. With 24/7 availability and scalable infrastructure, the solution successfully handled high call volumes while delivering consistent, human-like interactions.
